Last updated: 1/11/2024

1. Introduction

Welcome to My Adventour (“we,” “us,” or “our”), a travel application operated by My Adventour App SL, located in Madrid, Spain. This Privacy Policy describes how we collect, use, and disclose your personal information when you use the My Adventour mobile application (“App”) and related services.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you have any questions or concerns, please contact us at info@myadventourapp.com.

2. Information We Collect

Personal Information

When you register for an account, we collect the following personal information:

  • Email address
  • Password
  • Username
  • Preferred tour language (default is English)
  • Country of residence (default is “Not defined”)

Location Data

With your consent, we may access your device’s location to enhance your experience during tours. We do not store this location data on our servers.

User-Generated Content

We collect photos and other content you upload or share within the App, including pictures taken during tours.

Activity Data

We collect information about your usage of the App, such as the number of steps you take during a tour.

Communications

We may collect your email address for advertising, analytics, and marketing communications. You can opt out of marketing communications at any time by contacting us.

Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies at this time. If this changes in the future, we will update this Privacy Policy and notify you accordingly.

3. How We Collect Information

User-Provided Information

We collect personal information directly from you when you:

  • Register for an account
  • Upload or share content
  • Communicate with us via email or other channels

Automatically Collected Information

We automatically collect certain information when you use the App, such as activity data (e.g., number of steps during a tour).

No Third-Party or Public Sources

We do not collect personal data from third parties or public sources.

4. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To operate and maintain the App, including providing personalized guided tours.
  • Personalization: To customize your experience and provide content tailored to your preferences.
  • Community Engagement: To inspire other users by sharing user-generated content (with your consent).
  • Communications: To send you updates, marketing communications, and other information that may be of interest to you.
  • Analytics and Advertising: To analyze usage patterns and improve our services.

Marketing Communications

We may use your email address to send you marketing communications. You may opt out of receiving these communications at any time by contacting us at info@myadventourapp.com.

5. Legal Basis for Processing Personal Data

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and rely on the following legal bases:

  • Consent: For accessing location data and sending marketing communications.
  • Contractual Necessity: To fulfill our obligations under the Terms and Conditions.
  • Legitimate Interests: For analytics, improving our services, and ensuring the security of the App.

6. Disclosure of Your Information

Third-Party Service Providers

We do not share your personal data with third parties for their direct marketing purposes. However, we may share anonymized data (data that does not identify you personally) with third parties for analytical or research purposes.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

7. Data Storage and Security

Data Storage

Your personal data is stored on secure servers located in Europe (the Cloud). We retain your data for a period of five (5) years unless a longer retention period is required or permitted by law.

Security Measures

We implement industry-standard security measures to protect your personal data, including encryption and secure data storage practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal data.
  • Objection: You can object to the processing of your personal data.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@myadventourapp.com.

Opt-Out of Communications

If you wish to opt out of marketing communications, you may do so at any time by contacting us via email.

9. Cookies and Tracking Technologies

We do not currently use cookies or similar tracking technologies. If we decide to use cookies in the future, we will update this Privacy Policy and notify you to obtain your consent where required.

10. Third-Party Links and Services

The App may display advertisements from third parties that link to external websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA). If this changes in the future, we will ensure compliance with GDPR data transfer regulations and update this Privacy Policy accordingly.

12. Children’s Privacy

Our App is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If you are under 13, please do not use the App or provide any personal information. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information promptly.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by sending an email to the address associated with your account. Changes become effective on the date they are posted. Your continued use of the App after changes have been made signifies your acceptance of the updated Privacy Policy.

14. Consent and Preferences

Consent

By registering for an account and using the App, you consent to the collection and processing of your personal data as described in this Privacy Policy.

Adjusting Privacy Settings

You can adjust your privacy preferences by deleting your account. To delete your account, please contact us at info@myadventourapp.com.

15. Compliance with Laws and Regulations

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Europe.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Acknowledgment

By using My Adventour, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.